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Quality Policy

The quality policy of Emerson & Cuming Microwave Products, Inc. is to understand our customer's electromagnetic energy control needs and to offer products and services that meet or exceed their expectations. This quality policy is an integral part of our strategy of being recognized as the premier supplier of microwave absorbing materials in North America offering a full range of products, excellent technical support, and dependable service.

Our operating philosophy is to conduct business in an ethical manner with specific commitments to:

  • Have literature, technical bulletins, and specifications reflect actual product performance
  • Respect the environment with an active program to replace or minimize any detrimental material, product, or process. We will comply with all safety, health and environmental regulations
  • Customer satisfaction

We believe our success requires a corporate culture that is professional, competent, results oriented, and focused on customer service while being friendly and non-threatening to our employees.

Randolph ISO 9001:2008 certification